After speaking to the representative, I decided not to cancel. I misread the directions for VIP members and thought Id be charged whether I made a purchase or not, even if I skipped the month. She explained to me that I could skip and there would be no charges for the month I chose to skip. I absolutely LOVE their shoes and didnt want to give up my VIP status, so this was GREAT NEWS! So HAPPY I made the phone call to find out!! User's recommendation: They have the best deals and shoes for the price! You just can’t beat it!! They’ve also got a huge selection of any type of shoes you may want. So happy I found Just Fab! It makes it so much easier to purchase the shoes I want for my photo shoots! .