I have ordered several bottles of wine from www.vinesse.com and my order was delivered via UPS. So I received my bottles and forgot about this site. But then, several weeks later, I received two more cases of wine and was automatically charged! I never ordered those two cases! I immediately contacted customer service and demanded my money back. They said that they can refund me only 15%!! Absolutely terrible and dishonest company! Never wanted to waste so much money on wine!