After describing the integrated freezer several times to vicki courney, I sent an email with two photos I said "I hope this settles the matter". I got a reply that had a picture of a glass shelf for a fridge, with caption say"buy now" I assume that this was their way of saying [censored] off. Once iknow my complaint is taken seriously, I can forward all emails. The first email I sent in response of 1 from vicki courtney was on the 31st may 2021, it had a reference no - t11649039. I got a reply on the 4th jume from vicki. I sent the email with photos the same day. The reply had no name attached, was sent on the 6th of june