As it was recommended as one of the best out.I took it home that night and it works perfectly fine I was very happy with it. I put it on the charger that night the next morning I woke up it will not hit. no matter what part I used matter how much I clean it out it will not pull cool I have about 20 emails with your customer service online who wanna answer me has made me waste all the pods and all the $80. The shop I bought it from did not give them give me a Receipt but I gave them everything else they needed to work on it and it seemed like they had no problem with what I gave them. I need someone to fix this problem Im extremely pissed this has been almost a week now User's recommendation: Don’t buy company doesn’t care.