I purchased a phone from them which worked OK for about 7 days. I contacted them and they offered to send me a replacement (I would have to pay shipping AND return the first one). Since the phone was garbage I requested a refund. It has taken me over FOUR MONTHS of harassing them for my money back but I finally got it. I had to mail back the original phone so I am still out of pocket. They constantly lied and gave me fake Paypal confirmation numbers for refunds they claimed to have sent me. These are the worst vendors I have EVER dealt with. They only post positive reviews (that they probably write themselves) to their website. The negative ones I wrote never saw the light of day. The positive reviews on here are also suspect...