One third down upon signing the contract in April 2018. We were not in a rush and had some medical matters to attend to. Paid second deposit of another $12,000 in January 2019 and asked to get an installer lined We have gotten repeated excuses from two schedulers, both claiming the installation contractors were super busy and Aging in Home was trying to get a specific time 2 months have gone by and the last excuse was the company was having 'permit issues' in Nevada due to the nature of an elevator installed in the home I did some checking and found that the NV contractor license board and more specifically the powers that be that deal with elevator permits and codes had not given the greenlight for these elevators to be installed in NV That connected some dots that lead to me finding this page with 4 dozen scathing comments Has anyone had an EZ climber elevator installed in Reno NV and if so maybe you could tell me what you discovered in your pursuit of this install