when the reps came to my home I thought I was singing a 1 year contract. I was no longer going to live at the house (this was in Puerto Rico) I told them no one will be in the house, they wanted me to get someone else to take over the contract or the next person who would be in the house. I told them I am closing the house and moving to the states. Then told me they would not cancel because I had a three year contract. I was too busy to keep arguing as I was packing to leave. So, they kept deducting from my bank however, when Brinks took over they could not deduct from my bank as I do not have a contract with Brinks and I did not give them any bank information. Then the hurricane came and there was no electric service for months and they still had deducted. I never got reimbursed for the time there was no electricity, I kept getting calls that the signal was going off. I explained no one is at the house. I do not need the service. They did not listen. Now brinks keeps calling me to make payments. I explained to several reps the situation and the last one I told her why should I pay for something I am not using and no one seems to want to resolve my problem. They have threatened to ruin my credit at times they just stay quiet and let me talk with no response, they just keep asking when am I going to make a payment. So, last call I told her I cannot pay but will look into my budget if I have money left over I will send something. I tried to get into the account to make a minimal payment and now my account number, email and password are not recognized , so screw them.