I was a long time user of PayPower and can't say anything good about them. Last time I ordered a prepaid Reload pack and when received it I was unhappy to discover that pin code was damaged. As soon as I noticed that I immediately contacted PayPower and demanded a replacement. Their rep was super nasty and instead of helping me he said that everything was my fault. I argued with them a lot until I finally was contacted by PayPower manager. That seemed like a good sign but as usual I received only empty promises and nothing was done, they never contacted me back or helped me. Very poor service, I do not recommend using PayPower.