I ordered 3 blankets for my boys at 80 dollars apiece. 3 and a half weeks later received 1 blanket. I was not upset that the blankets took so long because it was smack middle of the holidays. I waited patiently for the other two blankets to arrive. After 4 days of waiting I E-mailed Queen Zon with no response from them. It has now been 10 days and 6 E-mails sent at two different addresses and still no response from Queen Zon. I would call but unable to find a tele #.