I bought a new $68K Toyota Supra A91 and nobody knew anything about it. Its a new model now built by BMW. Very high tech and frustrating to operate. Dealer was very little/no help for the first 6 months and I was misinformed on several issues. Didnt even know the service intervals! I called everyone, looked online and personally went to the dealer several times... NO success. I stumbled over Pissedconsumer.com and they gave me a number to Toyota Corporate Customer Service. I told them I got their number from P.O.C. and within 20 minutes I had a great response, apologies and all the info I needed. For now, Im a happy camper. I also know where to go if I have future issues. Thanks Pissedconsumer.com Oh, this new car is also using oil! Watch for that story in the future. User's recommendation: Do not deal with any uninformed staff EVER.