7 Sep, 2021 → by ClaimboUser232030
I am complaining because this location lacks customer serice
1
I went I. To Dallas bbqs and wanted to be seated at first. Nooone came to seat us. I decided to just do take out because I was running out of time. I waiting by the to go orders for 20 mins and no one came. The bartender didn't try to go get anyone. I also asked the hostess when he finally came and again no one went to get him. After waiting for 20 mins he came back to the bar to grab something. I asked to place a order and he said hold on and proceeded to the back again. He never came back out after another 20mins. This is so rude and disrespectful especially when you are working with people who has a job. Most of the customers come there for a lunch break and etc. for it to not be busy at all, the customer service should of been better. No manager came after asking for me and the take out person never came back. The bartender didn't even want to take the order. As a manager of a restaurant this is very unprofessional and should be fixed