6 Sep, 2021 → by ClaimboUser69585
I am complaining about request offer of rent a car long term. the bad service that I received from the Europcar Central Station Antwerpen.

2

ID [protected] this is my Europcar rent Company. I requested by email to book a car from 7 September 2021 with pickup to Antwerpen central station and the return car 3 November 2021. with possibility that I re-book a care from 12 november till January 2022 at least. the answer of your agency Europcar Central Station Antwerpen-Pelikaanstraat 3-2018 BE has been (I copy and paste what they wrote to me in email): Please use the online booking feature if the rental is for private use. [protected] you can use this code for a negotiated rate to benefit from a 10% discount. I see that we have no cars available until 09/09. So unfortunately the soonest we can book is for 09/09. Would this pick up date still be ok for you? for this bad behavior, I book unfortunately the car with another company, with a rate more better then your rate, that Europcar did me when last week, I was in the office Europcar Central Station Antwerpen. They book for me directly by office Agency, and send me by mail the condition. thanks a lot for this opportunity that you had lose I see that we have no cars available until 09/09. So unfortunately the soonest we can book is for 09/09. Would this pick up date still be ok for you?
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