We have 4 equipment financed from bank & cleared on one time settlement on march.24, 2021. of total amount AED.108, 610. with transaction no. FJB2108309422699 through collection account No. [protected]. But till date we are waiting for our clearance letter. our equipment still block from muroor. We are contacting Mr Mohammad al Yasin (Associate Collections). Now he is not attending our calls & even not responding our emails. So kindly do the needful & solve our issue on priority.