6 Jun, 2021 → by ClaimboUser648725
I am complaining about a membership fee Just Ask is trying to charge to my credit card. I never signed up for their membership.

1

About 2 months ago I ask.com a question, which was suppose to be free. Last month my credit card they charged $50.00 to my credit car account. My Credit Card contacted me and sent me a new credit card with a new #. Today the credit card company contacted me and told my Just Ask was charging another $50.00. to my account. I wonder how they got my new card #. I called Just Ask & they told me they sent me an E-mail saying that I had a trial Membership. I don't think I got that E-Mail and that I did not let them know I owed them a membership fee. Since I never saw the E-Mail & I did not let them know I was not interested in being a member I still needed to pay the $50.00.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Ask.com you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.