After five years working at ttec Las Vegas Verizon i never thought i would experience the disrespect and the lack of seeking to understand from upper management. The current OM Katie Cleaves and HR Joanna lauer try to force me into taking medical leave when i wanted to use my PTO, i had over one hundred hours left and about 90 hours of wellness. This was due to Katie cleaves not listening to my concerns regarding my personal needs, i should never be forced to take medical leaveif that's not what I'm requesting "especially if I'm only requesting 4 days at the most. I had more than enough hours to cover but i had to continue to adjust to her needs and the days that were best for her or i would have to provide push back. I had Katie back while she continued to provide false coachings and use her Position to provide me with the time that's owed to me which i have proof of but after five years i can't continue to dedicate my life for a company that don't value their employees and don't take ownership. I will take this to the BBB her lack of leadership been reflected since she was a team lead, I'm tired of Hr not doing the right thing they continue to stick together. If you were to ask the Verizon client Krista Oviatt or the boss Thomas about me they would tell you i carry Vegas on my back. After putting in my two weeks she gave me HC link instead of asking what she can do to help which is disrespectful, i regret wasting five years of my life to this company