On July 24, 2021 my friend and I checked in to the Candlewood Suites in Chester, PA. The hotel was nothing like the photo on the website, instead it was in the center of a run-down neighborhood with nothing around except an industrial site where I later found out was a prison. I knew there was something to it because...what classy hotels have a security guard out front? Valet, yes but a security guard with a weapon. When we got in the room the temperature in the room was 47 degrees. The temperature gauge had been changed from the normal one where the air was blowing out to one on the wall. Guess who came to the room and showed me how to bring the temperature up? You guessed it!!! The security guard. The young man seemed as if he was new and we got in so late we had to use UberEats to get something to eat that late. $30ish dollars. Wow. At Check-In the young man stated that I had to pay an extra $100 for accidental damages!!! Here it is a week later and my money is still not on my card after I've talked with the hotel and Expedia.