Have a complaint in with Enterprise, no response, complaint over two years old, have called 6 or 7 times. Have another complaint no response, this complaint several months old. What happen to Customer Service, They are going to lose a good Customer, so many new rules, that is against renters. Horrible company to rent from, need some new rental companies, shame on you Enterprise. Nasty Agents and Personnel. User's recommendation: Bypass this company, They will rip you off.