We did not purchase our home with them but they manufactured our home and they did a *terrible* job and have not rectified it. There has been numerous issues with the home, including an entire room that doesn't get central heating or cooling, they never connected our front porch lights, a piece of baseboard that was never installed, there are stripped screws and items never installed correctly, a screen door that was never installed, etc. Someone named Randy was supposed to come out and fix the screen door problem, but when we called him to follow up because he was late, he told us that it was really only a courtesy that he was coming out at all and that he really only had to fix the screen door because that was the only issue we had reported on move in. I wish I was exaggerating. We called the main office to clarify that this was true and we were told that it was (basically to say you get one chance to report issues and if there is anything missed, even if it's clearly Oak Creek's fault, then it's too late and they're not liable to fix it). After that, Randy called back to say he would fix the other issues after all but that he was missing a piece of equipment he would have to pick up and that he would call back and reschedule in 2-3 weeks. That was back in October of 2020 and we've never heard back, not even to fix the screen door. We didn't bother calling again because Randy was such a nightmare to work with and the main office sounded less than interested in our problems anyway. Update: after we posted this review we were approached by someone in the corporate office who said he wanted to make our experience with oak creek right, so we agreed to another chance and took this review down. That was the end of January, beginning of February. A couple of weeks later, I got a call from a contractor named Lupe who said he was so, so sorry because he was going to come by the Saturday before he called me but he had called my husband and never got anyone (my husband had no missed calls, texts, or voicemails from Lupe), but that he was going to come down that Saturday anyway from Dallas, 2.5 hours away, but that his truck broke down so he couldn't. I explained to him it was okay because that Saturday we had both worked and no one would have been home to let him in. We hadn't been expecting anyone so the fact that he couldn't make it down was not an issue for us, and we agreed to come up with another time. We agreed via text message that February 18 would tentatively work, but that ended being the ice and snow storm here in Texas and we lost power and water for about a week. The morning of the 18th, I get a text from Lupe saying he wasn't going to be able to make it down that day because of the weather and could we reschedule for the 19th. I told Lupe we would have to reschedule a few days out because we had been hit pretty hard and he said okay and just to let him know. I had planned on getting back in touch with Lupe sometime the next week but by February 23 I got a call and text from someone else in the corporate office stating that our order was being canceled because the contractor had tried to reach out to us two times and that he couldn't get a hold of us. I explained to her what had happened, including a few screen shots of my conversation with Lupe as proof. She said "hmm...okay. I will see if I can give this to another contractor." It is now April 2 and we haven't heard back from anyone. We no longer want to do business with oak creek *ever* again in any capacity. We will simply deal with the huge flaws of the home on our own. I recommend never buying a product from them unless you want to deal with half jobs, laziness, lying and snarky contractors, and a huge waste of time.