2 Jul, 2021 → by ClaimboUser132999
Horrible customer service at Kona airport.
1
I have been a Hawaiian airlines frequent flier for over 10 years and in the last 6 years completed over 170 inter-island flights for my company. Every time I have traveled to Kona from Honolulu I have been treated with disrespect by every Hawaiian employee from the counter person to the gate. I actually get better treatment from TSA. Southwest Airlines will be my new airline.