1. We purchased a home in sept 2019 the local erie agent i wst ky insurance murray ky. The correct address of our home is 759 robertson road south murray, ky. 42071. We remitted the insurance payment when we purchased the home. When the homeowners policy got processed in the erie system the address was listed as 701 robertson road south murray, ky. 42071. We never received any paperwork or notice of pending insurance premiums until our agent notified me in july 2020 that our homeowners was cancelled due to non payment. Our agent submitted a new homeowners policy to using the correct address and i remitted the payment in full for year. If the address had been correct orginally we would not had the non payment issue. I always pay my insurance payments on time. The secong issue we have currently is we submitted a claim for roof shingle damage that is pending and the adjuster has reviewed all the information related to the claim and i have been notified that erie will not offer any claim reinbursement stating that the hail damage on the roof was documented having occured on april 28 2020. We have had other storms in 2020 that could have casued this damage in summary this claim decision is based on the fact the system shows we did not have isurance on the house in april but this is all part of the incorrect address that caued this issue. We need to get a response on this situation and the issue we are not satisfied with having erie insurance. My contact information is listed kent wisehart cell [protected] email [protected]@gmail.Com