I bought a DU Home WIFI Plan 3 months back (AED 199/monthly) and it just stopped working on the 3rd day of use. Then from that I started complaining about this to DU Customer care for more than 6 - 7 times and registered a complaint. They said that they will send a technical team to sort it out. But no one came and moreover I got tired of complaining daily and just stopped using the D-Link Router that you Provided. Later I went to one of their DU store to complain and they said that you have to cancel the Plan by calling the customer service and gave me this number [protected] and I kept on trying to connect to it for the past 14 days and still no reply. Not even taking calls and keep on taking money for the service I never use. And later cancelled the service by complaining to TDRA and now DU service asking me to pay 650 AED to cancel the plan (added the next month due too) First received a mail from DU stating that you have to pay 407.4 AED to cancel the plan. So I paid that amount and cancelled the plan yesterday (17/08/2021). But today (18/08/2021) received another mail from DU stating that "you have to pay extra 208.50 AED (final bill) to cancel the plan What should I do now? Worst service ever...anyone facing the same issue?