16 Oct, 2019 → by ClaimboUser895080
Home security system with cameras

2

Hello, My mane is [name removed] and I am complaining about my Securitas home security system and cameras. Since the installation of cameras and the alarm I have submitted many work orders for sensors not working, remote control not working properly, alarm activation too soon, or activation after long time of walking around the house but since the first week of installation I have been complaining about illegal access to my camera and my recorder. Lately almost every day log showed "Tampering cam 2" only some photos are provided in the attachment. Nothing has been done about any of these issues. In fact, when I reported that my log was showing this, my log in my camera recorded was deleted. When I reported that video was missing in each "tampering, " video was later made to play one segment over and over again for 3-4 seconds. I am still seeing a lot of "tampering" on my security system and do not know what to do about it. My house was robbed and there was attempted break in last year so to me this is very serious. Securitas is responsible per contract and per warranty to complete all repair and ensure I have sound and safe security system in my house. I am paying customer and I would really appreciate your help. (I have submitted complaint in Stockholm but had no response) Thank you [removed]
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