Since 5/24/21 I have been trying to get a copy of the contractors, (the actual persons that will do the window installation), proof of vehicle insurance to submit to my HOA to secure approval for the impact windows I ordered in early May 2021! I am completely not understanding how this simple task cannot be taken care of by now! I have paid 1/2 the cost up front and am seriously considering having that $$ returned and finding another company to do the work. I used WW in NY on my home up there and was totally satisfied from start to finish. Here in Florida, the office in West Palm Beach has been uncommunicative and seemingly unconcerned! I'd appreciate any help that the corporate office could afford me! Thank you, Bob Preston [protected]