18 Mar, 2021 → by ClaimboUser463569
HK Warehouse Order No.: 210309****700848****
1
The website indicated this phone would be shipped by 3/15. It is not even being prepared for shipment. I canceled this order Monday, 3/15, and was told I would get a confirmation email within 24 hours. I came back 2 days later and I have received nothing and the order still shows open. I would like a response and a refund. It should never take this long for a simple response. I want this canceled and I expect a prompt refund. There is no available number on their website and no response from anyone for the 2 different website requests for cancelation.