Don't buy books from this company! Save your money and time. I ordered 2 books for my daughter and paid via PayPal. After few days I've started to worry. Two more days passed and I never received a confirmation email. I decided to wait a little bit more, and 5 days later contacted their customer service. It took them 3 days to respond. Their email was poorly written and said that everything is fine and my order is almost ready for shipping. Two weeks later I decided to call Valore, because there still was no email and books didn't arrive. The customer service agent was very nice and polite, I really enjoyed talking with him. He is a nice person, but very unhelpful. He told that he can contact Valore sellers and figure out what happened. 3 days later I received an e-mail telling me that I didn't make any order. Okay, if I didn't order anything where is my money? They told that they didn't get any money from me. So I went to the nearest bank. The bank clerk confirmed that I paid for something. I contacted Valore again, but they dropped my call. This is highly unreliable service, don't trust and don't buy!