Update by user Mar 20, 2021 HGREG ADMITS REGISTERING CAR WITH WRONG STATE BUT HAS YET TO CORRECT THE PROBLEM Original review posted by user Mar 19, 2021 We live in Pa, but decided to make a purchase from your on-line service. As requested we wire transferred a deposit and other charges for the car. On February 2, 21 we flew down to finish the final purchase at your Orlando dealership. The following week we drove our new car back too Newtown, Pa. Our temporary plate was about to expire on 3/10 when we received a package by FedEx from HGREG IN BELLE ISLE, FL. on our front porch. Now you would think our problem was solved. The package contained a Florida title, a Florida license plate, and a Florida registration with a Newtown, Pa address. After notifying HGreg we received an email from Mateo Baute on 3/11 explaining "The vehicle was registered to Florida by mistake". Since Pa and Florida are not reciprocal States, it is impossible for us to register our car in Pa .We paid Hgreg a total of $1,634.88 for PA sales tax and other title, registration and plate fees, mailing, service fees. Mateo referred our problem to management, but we have not seen any results. The solution would be for HGreg to refund all of our money, and we will handle title and registration process with Pa. The car is a 2020 Chevrolet Impala #1G1105S35LU105938. HGreg says they pride themselves on great service. We are still waiting! User's recommendation: We are first time out-of-state buyers, but don't be fooled by everyone's smiles!