Heartless company. My mother had to use the carrier take a 5 mile trip home from the hospital. Nobody called the family pick her up in the early early morning. Like vultures they stood there and waited for their prey then they charge my mother $1400 or home 5 miles. I called them and questioned the bill and they said that they would reduce it to $800. I told them that my mother only gets $1600 a month and they didnt care. Like vultures on a prey all they wanted was their money. This is the most heartless *** sucking that says they care about the elderly and just pray over them and steal their money from them. Now you know why you see them praying around nursing homes and hospitals hoping to get some money.Dont bother trying to call customer service because youre taking money out of their pocket and they want it. Superior ambulance is a joke and should be shut down for the heartless concern for anybody and all they worry about is their pockets and how much money they can get from you. User's recommendation: Call Uber at least they’re fair.