I have never tried to order Hanes on line, just have bought in the store, usually Walmart. I always buy exactly the same ... briefs, microfiber, size 10, multipack. What I received, however, had microfiber around the top of the elastic band (never had it before), which was less stretchable. It also tore on two pair the first time I tried to put them on. I threw them away without a thought, at that time, of making a complaint. Information on my order: Order: [protected] Tracking Number 9274890198178007996187 Billing Info Paula Fudge 2351 Pleasant Drive Longwood, Florida, 32779 United States T: [protected] Shipping Info Paula Fudge 2351 Pleasant Drive Longwood, Florida, 32779 United States T: [protected] Payment Method PayPal Shipping Method Standard (5-7 Business Days) Items Qty Hanes Women's Cool Comfort® Microfiber Brief 10-Pack SKU: MX40AS 36 ASF Color Assorted Size