1 Jan, 2018 → by ClaimboUser868736
ground staff
1
This is with regards to a surprisingly obnoxious behaviour that I encountered at the Dubai Airport from a ground staff stationed next to the Air India Express flight IX-194 flying from Dubai to Lucknow at 23:30 hrs on the 25th of August. After alighting the bus and while I was on my way to board the aircraft from the ramp at the back I heard someone shouting from behind and while I turned and looked back, to my surprise it was directed at me. I thought that i had dropped something while walking so the ground staff, running towards me, was calling me out, but it wasn't to be! For the record, I have travelled the world over and may be in over 500+ flights, but never has some ground staff told me that ‘Cant you hear me, I have been shouting for so long, are you deaf?!' (2 cases here of ignorance/insensitivity and of pure dim-wittedness: 1) I was standing next to the aircraft propellers with a lot of noise, which wasn't very obvious to the lady in question 2) you are being insensitive to a 5% of the world population, which suffers from disabling hearing loss) It took me 10 seconds to actually realise if she said these things and I retorted saying, "well there's a reason why there's a ramp at the back, and my seat is towards the back end". The best reply came after this- "do you think you will get special treatment by being the only person getting into the aircraft from the back"! At this point I started laughing and just turned back and did what Mademoiselle in-charge asked me to do as I just could not believe what was happening. I just asked her once again if she realised what she has been saying to which I got a look filled with a lot of disgust. At this point I found it futile to be even standing there and wasting even 5 seconds of this precious life that God blessed me with. If I could describe her, she had a round face, long hair that was tied and was, may be, of a south-asian origin, but the best way to identify her would be to ask a passenger to try and board from the back side gate of the aircraft. Once identified, I hope she is at least reprimanded for her behaviour and told that the salaries that she gets are from the price that we passengers pay for being treated in a special manner at one of the busiest airports in the world and the special treatment (or otherwise) that we get from someone like her spoils the good work done by a lot of hard working ground staff at DBX! May good sense prevail!