10 Nov, 2020 → by ClaimboUser142141
Groomer did a sneaky move

I've used the same groomer for about a year and because she changed the appt. time which happens a lot, I was unable to drop my dog off, so I had my man do it. I explained to him to relay to her what I wanted. When I went to pick up my dog, the bill was $76!!! I flipped, The Groomer stated She felt it was better for me to get some package if I wanted his teeth brushed and nails buffed. I NEVER asked for that!!!!! She said, "well you've had it in the past." Wait, WHAT??? I had that service one time and it was last year. Who gives a groomer the right to make you pay for a service you didn't agree to or even ask for??? I am Disgusted to say the least and can't stop thinking about this.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Petco you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.