Took my dog in for a possible ear infection, the vet techs seem to be the ones that do the care, the vet just comes in exam room and say a few words then off your pet goes in the back to be treated in room that you don't know what they are doing, this is not for IV or blood test, simple vaccines and applying meds / charge out rages. and she still has a issue with her ear. unprofessal User's recommendation: No way. stay away . over price rip off .