I was pestered frequently, daily and aggressively. I was promised high returns for 'gold membership' which was guaranteed full capital protection should there be trading losses. I was promised that Golden Markets would take any losses for the trading period we agreed. The reason for this was to get my account to a level that would produce high return always increasing the net funds. Trading was done in shares, commodities and forex. Over a short period of time, profits were escalating and I had more than doubled what I had originally invested. I requested to make a substantial withdrawal of profit, leaving more than enough funds in the account to continue trading as before for the remainder of the trading agreement. I started being fobbed off with excuses and promises that the account managers 'would chase it up and get back to me' and the withdrawals were not processed and remained as 'pending' . After a time, I started getting anxious at the lack of action and the fact that I couldn't withdraw my money. I was placated by a promise of quarterly dividends which would be substantial and meant my account was continuing to trade aggressively. I've never received a dividend. When I tried to withdraw money it was always 'pending' waiting for clearance. I had account managers: Luke Adamson, Michael Pearson, Charlie White, Ramon Sanchez and Daniel Wood. Daniel Wood was the last account manager I had interaction with and he had told me the trading platform was being upgraded and there would be no contact for a while. I had his phone number and email address etc etc should I want to get in touch. I explained wanting to close my account and withdraw at the very least, the money that I had initially invested (£40k). Daniel promised he would help me do this with a withdrawal plan and that this could only be done in June 2019 when the company was dealing with dividends and closures. Needless to say I have tried emailing Daniel and address is not recognised. No contact is possible with Golden Markets and I've reported them to Action Fraud and Financial Trading Standards. This interaction with Golden Markets has left me in a financial crisis and had an affect on all aspects of family life. I so wish I hadn't been sucked in by the Dragons Den episode. I have not found anyone yet who may be able to help with the debt recovery.