My cousin "Margaret" and I both have Gedmatch kit numbers. Margaret has been a member of MyHeritage for a number of years. I joined about a month ago. We do not see each other's profile, can not find one another in multiple filtered searches on MyHeritage. Why is this? Makes me really question the validity, efficiency of the site. Disappointed. The "Help" on MyHeritage is inefficient, too time consuming. Why not get with this century and have instant "chat". Nobody enjoys being on hold to resolve a "problem". Ancestry much better in resolving issues. User's recommendation: Uncertain.