I called in and was told that my report to the credit bureaus would be done on the 27th of each month when I called back to see why it was not done the young lady told me no its the 21st of each month. I need to have the card reported as paid in full I am trying to take care of a business transaction my card is paid in full can you please report that to the credit reporting agencies ASAP? Also will you inform your people that its Important to give your customers the correct information User's recommendation: Make sure that your employees know what they are talking about to your customers.