I have a complaint about this certain staff sa citymall sa sorsogon named 'reyna'. Umpisa pa lang, I already told her to just check my voucher, kung valid pa ba. Then suddenly, I just received a text saying 'thank you for using your egift at red ribbon' sabe ko hindi ko pa gagamitin ang gift certificate kase para sa birthday sana yon this coming april 17. Ang gusto ko lang ay magpareserve ng cake! Sabe nya no reservations daw pero ginamit pa din yung voucher ko! This is unacceptable. I need to be compensated about this! I need you to give me back the 500 peso voucher!