4 Mar, 2019 → by ClaimboUser9792
getgo gas station

1

On Sunday, March 3, 2019, @ approximately 2:30 pm., I went to fill up my car with gasoline. When I put my card in the gas pump, it stated that the card reader was locked and debit card declined, when indeed I had money on my account. It ask me to see a tenant, when I pulled the gas line out of my tank gas came rushing out spilling all over me. I put the nozzle back into my tank and filled up, it then said see attendant and have a good day. Instead of going into station to avoid anyone having to be smoking and me going up in smoke, I got in my car went home to get out of clothes and shower. I contacted the station and spoke with Cynthia who advised me they already know what happened at Pump 11 — they turned it off and put cones around it. I asked for a manager to call and as of 3-4-19 no one called. I called and spoke to the Assistant Manager but she said I need to speak to the manager tomorrow morning. I had to strip down from coat, shoes, underwear etc. which had to go in the trash. My new car was full of the smell, but smell is now gone just a little. The gas station needs to make sure pumps work. I had 85 yr old lady in car helping he go somewhere and this could of been a tragic situation. Please have someone call me ASAP - I want to know when pump has been fixed, what happened and what will be done to rectify this problem. I could end up with medical issues later from this spilling all over me, which I hope not. Pull cameras do what you need to see what happened. I will not play games and have to keep calling, I spend a lot of money at Giant Eagle and Get GO over the years.-I will take this one step further if need be — This was very unsafe. It could have been a mess if someone was smoking. My name is: Babette Wilson - 181 Winchester Rd, Fairlawn Oh 44333 — [protected]
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Giant Eagle you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.