This is one of the most awful businesses that I have dealth with. I order my stuff and it took months to get it. I had to report the to the BBB. Before that I tried getting in contact with the owner and no response. After reporting her then she gets in contat with me and tries to blame it on me, saying she tried getting ahold of me. NOT. I had all my emails still and I told her this. After the reporting I got my products in a timely fashion but was disappointed in the products. My bag that I got had a stain on it and I have used it a couple times and the fabric is already ripping.