17 Sep, 2021 → by ClaimboUser955099
Generator said it was mailed to me never came

1

I went shopping for a generator to power my rv after shopping around I decided to end my search at home depot cuz I found a ryobi brand generator that was reasonably priced I paid the extra for the extended warranty and everything after using it for about 2 weeks it froze up I took it to a ryobi tech after 2 weeks they called me to inform me it was a manufacturer defect and it should be replaced fairly quickly after a month I called the tech back and asked what was going on he I formed me you guys had not gotten back to him so I got the claim number and contacted yo u guys myself I was informed that a generator was mailed with no notice to anyone almost a month ago and I have yet to have anything arrive at my doorstep now I'm being told I have to fight with FedEx about it cuz it's not your guys problem anymore but that is wrong it is your problem you guys were notified not to mail it to anywhere but the techs shop cuz my neighborhood isn't the best and you chose to mail it somewhere else I'm sure you have insurance on it and can have it replaced please I spent 900 dollars with your company why am I being treated like I'm stealing from you contact me back please I have all the info recipt for purchase along with claim I'd and tracking of the mysterious generator that disappeared from FedEx [protected] [protected]@gmail.com thanks
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