I have been paying my bill every month on time for a year. So they decided to put some old bills from a previous tenant at the same address on my bill. I have called them, sent in information proving when I took possession of the house. I sent in court papers and pictures of my Identification card. After I sent in exactly what they asked they turned my service off without calling me and when my bill was up to date. I keep calling and calling but no one is helping me. The investigated Ms Harris is homophobic and doesnt want to help me. She belittles me when I call her. She calls me mam even though I keep telling her I'm a guy. She knows I'm a guy but because I'm transgender she refuses to help me. I want to make a complaint on her and DTE for allowing this to happen.