The online portal is not agent friendly and despite reaching out to my account manager via phone call and email, my account was charged $300.00. The leads are overpriced and there is $10 sitting in my account just wasted away considering the only option to use the insufficient funds would be to buy more leads through this mediocre lead source. Seriously the worst leads source I have utilized. The leads themselves were recycled and definitely over saturated. Of the $600 spent and 3 months gone by I can account for 0 sales. If you are considering to supplement your business during slow periods, DO NOT use precise leads - especially if you are in Ohio. The Columbus office is worthless.