28 Apr, 2021 → by ClaimboUser333490
G5 5000
2
new G5 5000 arrived 04/23/2021 heating issues started within 3 days the cooling fan is not what is pictured when i ordered. have tried several times in tech support to resolve issue 1 tech sujested that i disabled turbo boost, thats what i picked it for another one said for me to send it back, but then i will have to wait several weeks or longer, Dell has no numbers that you can call in US to raise issues like this, thinking that i cut my losses and toss it in trash and buy used one have already tried going into bios to set cooling fan speed higher but have not been able to find it bigger cooler on cpu would resolve issue no more dell pc's or dell products for me