I have asked on several occasions for my account to be cancelled and no further charges to be taken. A rep called Ashley said that they would help after I explained that I would not like to call the US from the UK just to cancel my account. It's been another 6 days and ashely has not replied to my requests to cancel the monthly subscription. You are crooks making things impossible for people to cancel so that you can continue to steal their money. Shame on you. Please cancel my account and stop charging me.