I maintained a premium subscription with MyHeritage from at least [protected], then reverted to a basic (unpaid) membership on completion of my genealogical research. In June 2021, , I renewed my premium ("complete") subscription and found to my dismay that my family site was dysfunctional in that it prevents me from exercising my right, as the suite manager, to add, edit and remove site content. Specifically, I have been unable to: 1. Edit the 9 existing "news articles" and their multiple attachments that I had written and posted on my family site from [protected], to describe and document my research, or to create new articles, even though these options remain displayed on the site. 2. Add descriptive text to the the photo albums I had created on my family site (also a displayed option).. 3. Rearrange photos in a logical order on the site. I repeatedly contacted MyHeritrage Support, to no avail. I then asked for the name and e-mail of a senior executive; without receiving a response.