My fiance was hit by one of your insured truck drivers whom was at fault.your agent deemed his vehicle is totalled after never physically looking at it gave him a rental but stopped that .now how in the *** is he supposed to drive a totalled car to work ??Nah *** no he should be in a rental and your ins co should have paid his car off by now but someone is dragging their *** and it's not fair,it's not right nor is it going to be put off any longer David Lucas is my fiance and we are going to request a supervisor or contact the insurance commissioner and lawyer to get this settled the accident was March 1 that's insane