Hi there I wish to bring to the attention of tigerair that I was a passenger on the sydney flight from brisbane return and member of the crew offered the passengers free sim cards called lycamobile, I took one and have had nothing but trouble in setting it up, once set up you cannot charge it, I have made several attempts with my credit card given, even to the point of going on line given the same, I give warning to all that have been given these sim cards as this company lycamobile has taken my personal details three times and phone has not worked, upon contacting this company told no money has been taken from my account and they cannot explain this fact to me after taking my account details three times, only advice I have is this telecommunications company is up to no good and can fraud peoples money from there bank without supplying the service, and is being done through tigerair scamming passengers on flights, I give notice that this matter has been reported to police who advise to lodge complaints with the telecommunication Ombudsman office as well as the ACCC to investigate this matter, they have my details and no service of phone, I inform you of this serious matter before you become an accessory to a fraud being committed. I can be contacted on [protected] for you to follow up this serious matter, yours sincerely Garry Marshall.