Please note I have booked on 3 May 2021 at Hilton Garden Inn South Bend -confirmation # [protected] pin code 6289 -and cancelled my booking on 5 May 2021 - FREE CANCELLATION BOOKING - the amount was drawn out from my account immediately and I had to correspond with the main Hilton customer service to be reimbursed back after my contact with the property failed to receive any attention, since the money was drawn out and returned to my account in dollars from a Jordanian Dinars account, I have suffered money value loss due to currency exchange twice - for the total amount of ( -161.590 $ equivalent of -114.73 JOD). Bank account transaction attached. Please note I would like to request a reimbursement of the amount I lost due to the mistake of a free cancellation being charged by Hilton, please note I will be staying at DoubleTree by Hilton South Bend from 17 Aug. - 22 Aug. and you can deduct the currency exchange lost amount from my account during my stay.