Scamming students and taking their deposits for things that are her obligation. Lots of hidden fees and fines, and lots of illegal lease clauses. If you're looking at one of their properties, just keep looking. We weren't even allowed to be in the apartment for almost a full month that we paid for, and she offered no prorated month (in spite of the fact that she said she would do that in her lease). Very dishonest people. You're better off dealing with almost anyone else. After 10 years in Ithaca, no one was so unethical or illegal in their conduct.