This is by far the worst bank in the world, they straight up lie, I had a fraud complaint they said the money would be refunded back with no problem it would just take up to 10 business days, well 3 weeks later I never received a call mail, email or anything so I called them after spending 43 min on hold to go back and forth just for them to tell me they mailed me a letter explaining why, I told them I never received a letter or anything I tried speaking to a mgr just to be treated like I've done something wrong. When I originally opened the claim the banker said there would be no problem getting a refund, well my refund has been denied, they won't explain to me why it's been denied, they are more concerned with this letter they sent out, well I never received it, it's bad when this is the customer service these institutions hire these whack [censored] people that can't do a simple job, they suck I will be closing all my accounts.