Chase Bank has not reimbursed me for $5, 902 dollars of fraud on my debit card that occurred on June 22, 2021. I received a fraud alert from Chase at 9:50 AM on June 22, 2021. I confirmed fraud immediately upon receiving the alert (within 30 seconds).The fraud was committed in Coral Springs, Florida. A total of $4, 000 was withdrawn from 2 seperate Chase Banks via ATM and 2 separate Walmarts at $951 each. Chase was advised that my card was compromised and failed to cancel the card even though they advised me it was cancelled. All of the fraudulent charges occurred AFTER I advised them that the card was compromised. The charges were made within an hour, most only a few minutes apart. I was advised by a member of the Chase ID Theft team that someone impersonating me requested a duplicate replacement debit card by phone for my account. Chase card services complied and did very little to verify the identity of the requestor who stole my identity ( e.g. no text security code to my cell, no security questions). I was told since the thief was able to give them my social security number further verification was not needed. This is ironic since they won't even speak to me without first texting me a security code to verify my identity.The card was issued without my knowledge or permission. The card was issued with the same card number as mine making it easy for Chase to claim the charges were made by me. I was not notified that a duplicate card was issued. Actually, a Chase official advised me that as a result of this fraud their procedures would be changed in the future. Chase told me I was responsible for the charges because the card was in my possession and cannot be copied. They neglected to inform me that they issued a duplicate card to an identity thief on June 15, 2021. The card was issued without sending a confirmation notification to me. When they denied my claim they also couldn't explain how I was responsible for charges on a card that was tagged with fraud and cancelled by me before the fraudulent charges. I was told that the investigators look for patterns. The thief withdrew $4, 000 in less than an hour. I have never made a cash withdrawal with the card in question. In addition, no one at Chase was able to explain how the thief was able to withdrawal $4, 000 which exceeds the daily allowable amount. Chase has taken the position the charges were properly authorized even though they occured AFTER I reported the card had been compromised and I was informed it was cancelled. They also allowed the thief to exceed the daily amount authorized from their ATM and can not explain why this was able to happen. Chase reversed the $4, 000 ATM charges to my account a few days ago after their Fraud Dept. reported ID Theft related to my card on June 30, 2021. On July 6, 2021 I received a letter from Chase that they changed their mind and would be revoking the $4, 000 credit to my account without any explanation. I am not responsible for these charges. They would not have occurred had the card been cancelled as promised when I reported fraud. Furthermore, there would be no need to cancel my card in the first place had they not issued a duplicate card to a thief without any standard security procedures. Chase's official position is that card holders have zero liability for fraudulent charges. That is actually printed on their card documents. Apparently that is not the case. Browsing the Internet I have found dozens of complaints from customers similar to mine. It is looking like Chase denies all fraud claims regardless of the evidence provided by its customers. I am requesting assistance in having my funds returned that were lost solely because of the bank's negligence and lack of standard security practices. Basically the bank issued a duplicate card to a thief without proper verification. They failed to notify me that a new card was requested and sent out. An email or text would have alerted me of the fraud. Even when they were advised of fraud they failed to cancel the card. In spite of all of these facts their position is the charges were properly authorized. This fraud has been reported to the Coral Springs, Florida Police Department. I am seeking assistance to get my funds returned. I have suffered a loss due to the bank's negligence and total lack of standard banking security protocol.