In April 2018 I received a call from Citizens Bank regarding a transaction of $140.00 for Skip the Dishes and Grubhub. Did not authorize. They stopped it. Yet later that dau they authorized a transaction for Lyft for a ride sharing that I did NOT authorize cuz I was at work. Went to bank, cancelled my debit card and was guaranteted it would not happen again. Well, May 2018 4 more transactions were authorized on their part but I was never called regarding them. All happened when I was at work on May 28th. Called the bank and they stated they since I changed my debit card it was now authorized on it. They are useless people and can't help a person out. This is all their fault and these people don't give a rats butt about their customers. Closing account out for good!!!